Javelin Technologies Inc.
  • 18-Feb-2020 (EST)
  • 3D Printing
  • Oakville, ON, CAN
  • Salary
  • Full Time
  • Engineering

Why Javelin?

Javelin Technologies Inc. has been a provider of technology solutions since 1997.  We are experts in 3D design and have helped thousands of companies with solutions for mechanical design, electrical design and rapid prototyping.  Large or small, we have the skills and experience to propel organizations to new heights. 

Javelin Technologies is a diverse, entrepreneurial, dynamic, fun place to be a part of where you will share your creativity while being a key contributor to our growth.  We offer to successful candidates;

  • A competitive salary and benefits package that includes a wellness program and healthy snacks
  • A great working team environment
  • BBQ's, themed parties, summer hours and Javelin Family Days

PROFILE

Javelin helps organizations transform how they design and manufacture their products.  Our approach is to strategically and intimately understand our customers' business so we can utilize our technology, services and talent to lead them to solutions that better their business. Our comprehensive solution portfolio includes: Design Software, 3D Printing Solutions (Plastics & Metals), 3D Scanning, PostProcess and Universal Laser Systems.

An application specialist is a member of the Professional Services group. As a 3D scanning applications specialist, an individual will support the sales team during engagement with scanning opportunities in a pre-sales capacity, followed by post-sales support by performing installation & training. An applications specialist needs to be an effective decision-maker, possessing excellent teamwork and communication skills, yet can work independently and feel confident to make decisions. Having an entrepreneurial, small-business mentality, demonstrating a can-do attitude with emphasis on teamwork, and out-of-the-box thinking, are all vital to success in this role.

This position will be reporting from our Oakville, ON office.

RESPONSIBILITIES

Pre-Sales

  • Engage with sales team to ensure scanning opportunities are properly qualified
    • Assist with applications assessment and use cases
  • Coordinate and host Artec scanning demos and webinars: web, and/or live as required
  • Support pre-sales initiatives by coordinating, scheduling, and managing pre-sales demos of scanners and associated software for team
    • Assess purchase-readiness to ensure demos are being performed to correct customers
  • Ensure pre-sales team is equipped to host web-demos regionally
  • Create and maintain an up-to-date pre-sales Artec demo log

Post-Sales

  • Play a critical role in providing the highest level of on-going support to our customers utilizing Artec scanning technologies thru follow up calls and visits.
  • Ensure all Artec pre-install registrations are completed
  • Host on-site or remote training sessions; at point of sale and recurring throughout product lifecycle
  • Assist Pre-Sales team to provide onsite training
  • Ensure training courses remain current with new technology and industry developments

Scanning Services

  • Quote, manage and deliver scanning and reverse engineering services as a part of the Professional Services team

Vendor Relations

  • Ensure Artec Portal is current and up to date
  • Manage communications between Artec and Javelin team
  • Schedule team training to ensure highest certifications are achieved
    • Personal and for rest of team

Business Development

  • Ensure Pre-Sales team is current with all Artec applications and verticals. Provide competitive scanning information and resources to help ensure Pre-Sales and Sales team is current with competitive landscape
  • Work with Sales and Marketing to ensure excellent exposure:  on-line, trade shows and workshops
  • Create, support and deliver Artec scanning Webinars
  • Ensure training courses remain current with new technology and industry developments

 QUALIFICATIONS & REQUIREMENTS 

  • Degree, diploma or certification:  Industrial design, design, engineering
  • Previous 3D scanning experience preferred
  • Excellent written and oral communication skills
  • Familiarity with hosted CRM systems; NetSuite experience an asset
  • Well organized, superb time management, effective and efficient
  • Team player; willingness to exceed expectations to support Professional Services initiatives
  • Support coworkers in all departments
  • Ability to travel to support pre-sales and marketing initiatives
  • Occasional travel to the U.S. required
Javelin Technologies Inc.
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